A Tanzanian Glimpse Gift Box
Kitchen Essentials Gift Box
Tabasamu Hand Crafted Wall Decoration
White on Blue Hand Crafted Candle Holder
Ngao Wooden Wall Decoration
Sikio Dawa Wooden Wall Decoration
Hand-knitted Snowman Decoration
Barakoa la Desturi Wall Decoration
Kuku Recycled Metal Sculpture
Mdudu Metal Sculpture
Chura Mcheza Pembe Metal Sculpture
Handmade Zambarau Ankara Slippers
Tembo Ngoma Metal Sculpture
Maltese Dog Christmas Ornament
Jogoo Recycled Metal Sculpture
Lemon Lime Twiga Handcrafted Jacaranda Sculpture
Handcrafted Kikoy Sisal Basket with Beaded Flower
Handmade Manjano Ankara Slippers
Bookstack Christmas Decoration
Twiga Handcrafted Jacaranda Sculpture
Tukani Metal Sculpture
Handcrafted Banana Fiber Kifaru Sculpture
Anga Hand Crafted Candle Holder
Subtotal: KShs 155,318.00
At Kileo, we aim to dispatch all orders within 1–3 business days. Shipping is handled through Utamaduni's trusted delivery network to ensure reliability and timely delivery.
Standard shipping timelines range from 2–5 business days, depending on your location. Once your package is on the way, you’ll receive a tracking number via email or SMS.
Kileo processes refunds in line with Utamaduni Marketplace guidelines.
If your return is approved after review, a refund will be issued to your original payment method. Please note:
Refunds are only issued for items that meet the return criteria (unused, unopened, in original condition)
Refund processing may take 5–7 business days once your returned item is received and verified
If your item arrives damaged or defective, contact us immediately through your Utamaduni account—we’ll make it right.
Cancelling an Order
Changed your mind? You can cancel your order within 12 hours, provided it hasn’t already been processed. After that, cancellations are no longer guaranteed.
Returns
We accept returns in accordance with Utamaduni’s marketplace policy.
To be eligible:
Return must be requested within 7 days of receiving your order
Items must be unused and in their original packaging
Please note that due to the nature of personal care products, we can’t accept returns on opened or used items unless they are damaged or defective.
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