Safari Animals' Ornament
Brown Arrowtip Cotton Pillow
Hopscotch Play Area Rug
3-Piece Condiment Bold
Kibaazi Elephant Grass Basket
Kipana Elephant Grass Basket
Creamy White African Twig & Mudcloth Table Runner
Kiota Charcoal Coiled Sata Baskets with Cream Swirls
Kiumbile Elephant Grass Basket
Elea Mid-sized Handbag
Njambini Elephant Grass Tote Basket
Handcrafted Kikoy Sisal Basket with BnW Print
Charred Jacaranda Hand Carved Ndovu Sculpture
Mfupa Barakoa Key Chain
Magharibi Elephant Grass Basket
Uzuri Mid-sized Handbag
Red and Aqua Jamii Short Lidded Basket
Land Rover Wire Vehicle
Maua Hand-Woven Raffia Basket
Rolling Pin and Board
Handcrafted Banana Fiber Twiga Sculpture
Buluu Elephant Grass Basket
B&W Dunes Pamba Cotton Decorative Pillow
Tunda Crochet Soft Doll
Pengwini Recycled Metal Sculpture
Dinner Essentials Gift Box
Udongo Beaded Coaster
Kilimani Handmade Backpack
Handcrafted Kikoy Sisal Basket with Beaded Flower
Hand Woven Tote Basket with Leather Handle
Red-White-Black Mviringo Coaster
Subtotal: KShs 172,635.00
At Kileo, we aim to dispatch all orders within 1–3 business days. Shipping is handled through Utamaduni's trusted delivery network to ensure reliability and timely delivery.
Standard shipping timelines range from 2–5 business days, depending on your location. Once your package is on the way, you’ll receive a tracking number via email or SMS.
Kileo processes refunds in line with Utamaduni Marketplace guidelines.
If your return is approved after review, a refund will be issued to your original payment method. Please note:
Refunds are only issued for items that meet the return criteria (unused, unopened, in original condition)
Refund processing may take 5–7 business days once your returned item is received and verified
If your item arrives damaged or defective, contact us immediately through your Utamaduni account—we’ll make it right.
Cancelling an Order
Changed your mind? You can cancel your order within 12 hours, provided it hasn’t already been processed. After that, cancellations are no longer guaranteed.
Returns
We accept returns in accordance with Utamaduni’s marketplace policy.
To be eligible:
Return must be requested within 7 days of receiving your order
Items must be unused and in their original packaging
Please note that due to the nature of personal care products, we can’t accept returns on opened or used items unless they are damaged or defective.
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