Shipping Policy
Orders are packed with care and shipped within 1–2 business days using Utamaduni’s trusted delivery partners.
You can expect delivery within 2–5 business days, depending on your location. Once shipped, a tracking number will be provided.
Refund Policy
Makonge follows the Utamaduni Marketplace return policy.
To be eligible for a return:
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Request must be made within 7 days of delivery
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Items must be unused, unwashed, and in their original condition
Due to the handmade nature of our products, slight variations are normal and part of their unique character. Returns are not accepted for these variations unless the item arrives damaged or defective.
Cancellation / Return / Exchange Policy
If you’d like to cancel your order, please contact us within 12 hours of placing it.
After this window, your order may already be processed or on its way and can no longer be canceled.
After this window, your order may already be processed or on its way and can no longer be canceled.
Asili Bow Tie
Kichaka Sweater-Leggings Combo
Twiga Baby Play Apron
Turkana Memories Gift Box
The African Grasslands Gift Box

