Handcrafted Kikoy Sisal Basket with Intricate Beads
Nusu Nusu African Print Backpack
Handmade Black and White Ankara Slippers
Handcrafted Red Kikoy Sisal Basket
Mzee Kobe Key Chain
Kidosho Baby Romper
Africa Puzzle for Kids
Simba Handcrafted Jacaranda Sculpture
The African Grasslands Gift Box
Kanga Handcrafted Jacaranda Sculpture
Handcrafted Banana Fiber Mapenzi Sculpture
Ndovu Handcrafted Jacaranda Sculpture
Baraza Geni Backpack
Aqua & Lavender Jamii Short Lidded Basket
Sage Sisal Mini Container Basket
The Three Maasai Gift Box
Aqua Teranga Jamii Triangles Short Lidded Basket
Organic Cotton Waffle Towels
Black & White Sisal Mini Container Basket
Subtotal: KShs 104,733.00
At Kileo, we aim to dispatch all orders within 1–3 business days. Shipping is handled through Utamaduni's trusted delivery network to ensure reliability and timely delivery.
Standard shipping timelines range from 2–5 business days, depending on your location. Once your package is on the way, you’ll receive a tracking number via email or SMS.
Kileo processes refunds in line with Utamaduni Marketplace guidelines.
If your return is approved after review, a refund will be issued to your original payment method. Please note:
Refunds are only issued for items that meet the return criteria (unused, unopened, in original condition)
Refund processing may take 5–7 business days once your returned item is received and verified
If your item arrives damaged or defective, contact us immediately through your Utamaduni account—we’ll make it right.
Cancelling an Order
Changed your mind? You can cancel your order within 12 hours, provided it hasn’t already been processed. After that, cancellations are no longer guaranteed.
Returns
We accept returns in accordance with Utamaduni’s marketplace policy.
To be eligible:
Return must be requested within 7 days of receiving your order
Items must be unused and in their original packaging
Please note that due to the nature of personal care products, we can’t accept returns on opened or used items unless they are damaged or defective.
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